This morning I was attempting to download an audiobook from the store to listen to on the drive for my vacation tomorrow and iTunes 7.0.1 gave me the following error when the download started:
stopped (err = -50)
As usual, simply typing the error message into the (mostly useless) Apple Knowledgebase returned jack squat. (I should be able to enter any error message I receive, verbatim, from any Apple product into the KB search field and be directed to a KB document that directly addresses the meaning and known resolutions of that error message, if any. I’m not asking for anything for anything unreasonable here. But that’s a rant for another post.)
So I couldn’t download this audiobook, or even find out what the cryptic error message meant. But… I did fix it! And of course, I’m sharing that fix with you.
Go to the ~/Music/iTunes/iTunes Music/Downloads folder and delete everything in it. Restart iTunes and try your download again. It should work, and I’d bet this hint will cover other iTunes downloading errors.
My .Mac Web Gallery
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August 9th, 2007 at 3:35 pm
Thanks AA. It worked for videos too and you saved me a lot of frustration!
October 16th, 2007 at 3:38 pm
awesome thanks man
March 28th, 2008 at 5:10 am
I had the same problem. Actually I couldn’t import any files into itunes at all. My music is on a SMB server and the library file on my harddisk.
What I did:
I went to the iTunes folder in my music folder and deleted a temp file. Command in the Terminal:
“rm Temp\ File”
That’s it.
March 31st, 2008 at 6:27 pm
I’m having the same issue with my music, but I am being charged for every download even though it doesn’t finish downloading
August 18th, 2008 at 7:47 pm
It worked! Thanks for posting the remedy.
September 9th, 2008 at 3:48 pm
Worked for me too! Thanks!
September 11th, 2008 at 7:19 pm
thank you for the tip. itunes is a it expensive and it is nice to get what you paid for
September 20th, 2008 at 7:10 am
It worked for “stopped (err = 8007)” also. gotta love those simple retard fixes!